free shipping this Week On order over $100

Shipping Policy

Each order placed with us will be processed within 2-5 business days using trusted shipping carriers such as USPS, UPS, FedEx, and DHL. Depending on your location and the availability of the items, most in-stock products will reach your doorstep between 6-12 business days after placing your order.

OUR SUPPLYING LOCATIONS We ship products from our facilities located in Hong Kong, China, and Dubai.

URGENT SHIPMENT If you require an urgent shipment, please do not hesitate to contact us at sales@caitlinbags.com. We will do our best to accommodate your request.

RETURN/EXCHANGE COORDINATION For any returns or exchanges, kindly contact us at sales@caitlinbags.com. Further information about our refund and exchange policy can be found by clicking here.

INTERNATIONAL SHIPPING OPTIONS AND TIME ESTIMATES Shipping time may vary depending on your location. Here are our estimated shipping times:

  • United States: 6-12 Business days
  • Canada, Europe: 8-15 Business days
  • Australia, New Zealand: 8-15 Business days
  • Central & South America: 10-20 Business days
  • Asia: 8-15 Business days
  • Africa: 15-30 Business days

Please note that the maximum delivery time is 30 business days. This time frame does not include our 2-5 day processing time.

*All shipping times provided are subject to clearance/customs delays, which are beyond our control.

We strive to deliver your orders promptly and efficiently. Should you have any questions or concerns regarding your shipment, feel free to contact us at sales@caitlinbags.com.

 

or any inquiries or assistance, our 24/7 Customer Support team is at your service.

Office Address: 221 Soho Rd, Birmingham B21 9RY, United Kingdom

Contact Information: Tel / WhatsApp: +44 7933343625
Email: sales@caitlinbags.com

Thank you for choosing Caitlin Bags – where quality and affordability meet to redefine style. Happy shopping!